1. TALLON SYSTEMS - OUR TERMS & CONDITIONS

1.1 - Welcome to Tallon Systems:
Tallon Systems and is the premier online accessory and mounting solutions business. These terms and conditions are intended to assist in keeping Tallon Systems a safe place to shop.


1.2 - Acceptance of terms and conditions:

The terms and conditions are the terms on which Tallon Systems offers you access to its online shopping services and web site. By registering as a customer or ordering product from Tallon you accept these terms and conditions. If you do not accept these terms and conditions, you must refrain from using our online ordering services.

1.3 - Amendment of terms and conditions:
These terms and conditions may be amended in whole or in part by Tallon from time to time. Amendments will be effective immediately upon posting of the amended terms and conditions on this web site. You are responsible for ensuring you are familiar with the latest terms and conditions. Your continued use of the services represents your agreement to be bound by the terms and conditions as amended. These terms and conditions were last updated 09th October 2013.

1.4 - Terminology:
In these terms and conditions, the following expressions have the meanings set out:
  • 'goods', 'goods' means products that may be ordered from Tallon Marine through the online order process ;
  • 'customer' means a registered customer of Tallon Marine online shopping ;
  • 'services' means any one or more of the services which may be offered by Tallon Marine Limited from time to time, including online sales, message boards, advertising and any other service that Tallon Marine may offer;
  • 'we', 'us' and 'our' are a reference to Tallon Marine Limited and or Hidden Hook Limited;
  • 'you' and 'your' are a reference to you;
  • 'web site' means any Tallon Marine web site through which the services are offered.

2. OUR COMMITMENTS TO YOU

2.1 - We want to make it easy for you to do business with us:
We are committed to:
  • Putting you in touch with the right person to answer your enquiries;
  • Responding to your needs quickly and effectively;
  • Keeping you informed about new products which may benefit you.

2.2 - Please tell us if you have any complaint about our service:
Our aim is always to resolve any complaints quickly and fairly.

3. OUR GUARANTEES TO YOU

3.1 - Whenever we provide goods to you, we guarantee to:
We are committed to:
  • Providing the goods with care and skill;
  • Making sure the goods do everything we say they will do for a reasonable time after we provided them for you;
  • Providing the goods within a reasonable time or within any agreed time limit; 
  • Doing our best to provide highly reliable goods, although we do not guarantee they will be fault-free;
  • Being available to fix any fault in or replace specified* goods.

*Applies to Tallon Sockets only - visit our Warranty page.

4. SPECIFIC WARNINGS

4.1 - The services:
Tallon Marine provides an online store venue to buy Socket systems, accessories and related items and/or services.

4.2 - At your own risk:
Transactions are conducted entirely at your own risk. You agree that Tallon takes no responsibility or liability for any misconduct of its electronic payment service provider, any of its customers or advertisers, including, without limitation, advertisers that have registered under false pretences or who attempt to defraud you.

4.3 - Disclaimer:
You expressly understand and agree that:

Your use of the services is at your sole risk. The web site and services are provided on an "as is" and "as available" basis. Tallon does not warrant that the services provided will be uninterrupted, timely, secure, or error free, or any information provided on the web site is error-free or reliable. No advice or information that is obtained by you from Tallon or anyone else shall create any warranty by Tallon that is not expressly stated in the terms and conditions.  We provide the goods within a reasonable time or within any agreed time limit.  We do our best to provide highly reliable goods, although we do not guarantee they will be fault-free.  Responsibility for the content of advertisements appearing on this web site (including hyperlinks to advertisers' own websites) rests solely with the advertisers. The placement of such advertisements on the web site does not constitute Tallon's recommendation or endorsement of the advertised product or service. Each advertiser is solely responsible for any representation made in connection with its advertisement. 

5. GENERAL RULES

5.1 - Your obligations as a retail customer:
You must make full and prompt payment for goods bought by you, in accordance with the existing terms and conditions, trade agreement(s) and or contract(s) between us. All goods obtained from Tallon remain the property of Tallon until paid for in full.

6. GENERAL PROVISIONS

6.1 - System Integrity:
Tallon will use all reasonable endeavours to ensure the availability of the web site and services, subject to any downtime required for maintenance. However, Tallon takes no responsibility for any system unavailability, or for any loss that is incurred as a result of web site or services being unavailable. Further, Tallon assumes no responsibility for the corruption of any data or information held by Tallon.

6.2 - Tallon message boards and forums:
Tallon may provide Message Boards or forums for the use of Tallon website users and customers. The Message Boards may not be used to promote web sites or any commercial or business activity. Tallon is not responsible for any of the opinions expressed in the Message Boards. By posting a message to a message board you agree to take full legal responsibility and liability for your comments, including offensive or defamatory statements.

6.3 - Force Majeure:
Without prejudice to clause 6.1, Tallon Marine has no liability for any lack of performance, unavailability or failure of the services or the web site, or for any failure of Tallon Marine to comply with these terms and conditions where the same arises from any cause reasonably beyond the control of Tallon.

6.4 - No Waiver:
If we do not exercise or enforce any right available to us under these terms and conditions, it does not constitute a waiver of those rights.

6.5 -Partial Invalidity:
If any provision of these terms and conditions becomes or is held to be invalid, unenforceable or illegal for any reason, and in any respect, that provision shall be severed from the remaining terms and conditions, which shall continue in full force and effect.

6.6 - Governing Law:
These terms and conditions are governed by the laws of New Zealand. You submit to the non-exclusive jurisdiction of the Courts of New Zealand.

6.7 - Intellectual Property Rights:
Tallon Marine and Hidden Hook Limited (and its licensors or suppliers, as the case may be) own all proprietary and intellectual property rights for its products (including 'Tallon Systems' branded and marketed products), the web site (including text, graphics, logos, icons and any sound recordings), the software and other material underlying and forming part of the products, services and the web site.

6.8 - Exclusion:
You may not without our prior written permission, in any form or by any means:
  • Adapt, reproduce, copy, store, distribute, print, display, perform, publish or create derivative works from any part of this web site;
  • Commercialise, copy, or on-sell any Tallon products or information, or items obtained from any part of this web site.

6.9 - Entire Agreement:
These terms and conditions supersede all previous conditions, understandings, commitments, agreements and representations whatsoever whether oral or written, and constitutes the entire agreement, between the parties, relating to the subject matter of these terms and conditions.

6.10 - Privacy:
Tallon collects personal information about you through your use of the services and the web site (see our Privacy Statement), including your registration details, information relating to your use of the web site and the content you access.

You agree that Tallon may use this personal information to assist us to provide the services to you, for internal research purposes, to verify your identity, for promoting and marketing other Tallon products and services to you and for any other use that you authorise.

We will not sell or allow third parties to access your personal information without your consent; however, you agree that Tallon may disclose your personal information, including your name and contact details, to the relevant authorities, parties and/or the applicable intellectual property right holders (or their representatives) if we consider that your actions are illegal or are in breach of clause 5 at any time.
Please review our Privacy Policy.

6.11 - Shipping:
All our goods are shipped on a "DAP Basis", per Incoterms Rules.  This means the purchaser is responsible for any import duties and local taxes payable.

NEED PHONE SUPPORT?

Our support line is currently available!
For immediate assistance call 0800 TALLON (0800 82 55 66). From overseas, call +64 3 443 4168.

Our phone support hours are 8:30am to 5:00pm Monday to Friday and 10:00am to 4:00pm Saturday and Sunday. Outside these hours please send us an email.

Thank you for visiting www.tallonsystems.com