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Last Updated: June 2026

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1. INTRODUCTION

Tallon New Zealand, trading as Tallon Systems ("Tallon Systems", "we", "our", or "us"), is committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• Visit our website at tallonsystems.com;

• Purchase products from us;

• Create an account;

• Contact us by email, phone, or online forms;

• Subscribe to marketing communications; or

• Otherwise interact with our business.

By using our website or providing your information to us, you acknowledge that your information will be handled in accordance with this Privacy Policy.

 

2. WHO WE ARE

Legal Entity: Tallon New Zealand Limited

Trading Name: Tallon Systems

Website: tallonsystems.com

Email: sales@tallonsystems.com

Tallon Systems designs, manufactures, and supplies premium mounting systems, marine accessories, cup holders, dive tank holders, industrial mounting solutions, and related products to customers worldwide.

 

3. INFORMATION WE COLLECT

We collect information directly from you, automatically through our website, and from third-party service providers where necessary to fulfil orders and operate our business.

 

Personal Information

Information you provide may include:

• Full name

• Company name

• Billing address

• Shipping address

• Email address

• Telephone number

• Country and region

• Account login credentials

• Customer support communications

 

Order Information

We may collect:

• Products purchased

• Order history

• Delivery preferences

• Shipping details

• Returns and warranty information

• Transaction records

 

Payment Information

Payments are processed through secure third-party payment providers.

Tallon Systems does not store complete credit card or debit card details on its own servers.

Payment providers may collect:

• Payment method information

• Cardholder details

• Billing information

• Transaction details

 

Technical Information

When visiting our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring website

• Website usage information

• Cookie identifiers

• Session information

• Geographic location derived from IP address

 

4. HOW WE USE YOUR INFORMATION

We use personal information to:

• Process and fulfil orders

• Arrange shipping and delivery

• Provide customer support

• Manage warranties and returns

• Communicate regarding orders and enquiries

• Improve website performance and functionality

• Improve products and services

• Detect fraud and maintain security

• Meet legal and regulatory obligations

• Comply with customs and export requirements

• Send marketing communications where permitted or consented to

• Analyse website traffic and customer interactions

 

5. LEGAL BASIS FOR PROCESSING (GDPR & UK GDPR)

Where GDPR or UK GDPR applies, we process personal information under one or more of the following lawful bases:

Contractual Necessity

To:

• Accept and process orders

• Deliver products

• Provide customer support

• Manage warranties and returns

 

Legal Obligations

To:

• Meet tax obligations

• Comply with customs regulations

• Maintain accounting records

• Respond to lawful government requests

 

Legitimate Interests

To:

• Improve website performance

• Prevent fraud

• Secure our systems

• Improve customer service

• Analyse business performance

 

Consent

For:

• Marketing emails

• Advertising cookies

• Analytics cookies where required

• Remarketing activities

Consent may be withdrawn at any time.

 

6. COOKIES AND SIMILAR TECHNOLOGIES

What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

They help websites function correctly, remember preferences, improve user experience, analyse website performance, and support marketing activities.

 

Types of Cookies We Use

 

Strictly Necessary Cookies

These cookies are essential for website functionality and cannot be disabled through our cookie preference tools.

Examples include:

• Shopping cart functionality

• Account login management

• Security and fraud prevention

• Website performance and load balancing

These cookies are processed based on legitimate business interests and contractual necessity.

 

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information such as:

• Pages visited

• Time spent on pages

• Website navigation behaviour

• Device information

• General geographic location

Examples may include:

• Google Analytics

• Google Tag Manager

Analytics cookies are only activated where required by law after consent has been provided.

 

Marketing and Advertising Cookies

These cookies help us:

• Measure advertising performance

• Build advertising audiences

• Show relevant advertisements

• Conduct remarketing campaigns

Examples may include:

• Meta (Facebook and Instagram) Pixel

• Google Ads Conversion Tracking

• Google Remarketing Services

Marketing cookies are only activated where legally required after obtaining your consent.

 

Cookie Consent

Where required by applicable law, including GDPR, UK GDPR, and ePrivacy regulations, users will be presented with a cookie consent banner upon visiting our website.

The banner will allow users to:

• Accept all cookies;

• Reject non-essential cookies; or

• Manage cookie preferences.

Non-essential cookies, including analytics and marketing cookies, will not be activated until consent has been provided where required by law.

Users may update their cookie preferences at any time through our website's cookie settings tool.

 

Browser Controls

Most browsers allow users to:

• View stored cookies

• Delete cookies

• Block cookies

• Control cookie settings

Blocking some cookies may impact website functionality.

 

7. DISCLOSURE OF INFORMATION

We do not sell personal information.

We do not rent, trade, or provide personal information to third parties for their own marketing purposes.

We only disclose information where necessary to operate our business.

 

Shipping and Delivery Providers

To fulfil orders we may share:

• Name

• Shipping address

• Telephone number

• Email address

• Shipment information

with:

• Postal operators

• Courier companies

• Freight companies

• Logistics providers

 

Customs and Government Authorities

For international shipments, customs and border authorities may require information including:

• Customer identification information

• Shipping details

• Product information

• Invoice details

• Country of origin information

We provide only information required by applicable laws and regulations.

 

Payment Providers

Payments may be processed through providers such as:

• Stripe

• PayPal

• Other authorised payment gateways

These providers process information according to their own privacy policies.

 

Website and Technology Providers

We may use service providers to assist with:

• Website hosting

• Website security

• Cloud storage

• Analytics

• Marketing communications

• Customer support systems

• E-commerce platform services

These providers may process personal information solely for providing services to Tallon Systems.

 

8. INTERNATIONAL DATA TRANSFERS

As Tallon Systems ships products globally, personal information may be transferred internationally.

Information may be processed in New Zealand and other countries where our service providers, shipping providers, payment processors, and technology partners operate.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place and that personal information receives a level of protection consistent with applicable privacy laws.

 

9. DATA SECURITY

We maintain reasonable technical, administrative, and organisational safeguards including:

• SSL/TLS website encryption

• Secure payment processing

• Restricted staff access

• Password protection

• Security monitoring

• Software updates and patch management

While we take reasonable precautions, no system can guarantee absolute security.

 

10. DATA RETENTION

We retain information only for as long as necessary to:

• Fulfil orders

• Provide customer support

• Meet warranty obligations

• Comply with tax requirements

• Comply with customs requirements

• Meet legal and regulatory obligations

• Resolve disputes

When information is no longer required, it will be securely deleted, anonymised, or destroyed where practicable.

 

11. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights including:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal information

• Restriction of processing

• Objection to processing

• Data portability

• Withdrawal of consent

• Non-discrimination for exercising privacy rights

We will respond to requests within the timeframes required by applicable law.

 

12. CALIFORNIA PRIVACY RIGHTS

Residents of California may have additional rights under applicable California privacy laws, including rights relating to:

• Access to personal information

• Deletion requests

• Correction requests

• Information regarding categories of information collected

• Information regarding disclosures made for business purposes

Tallon Systems does not sell personal information.

 

13. MARKETING COMMUNICATIONS

Where permitted by law or where consent has been provided, we may send:

• Product announcements

• Promotional offers

• Company updates

• Industry news

You may unsubscribe at any time using:

• The unsubscribe link contained in marketing emails; or

• Direct contact with us.

We do not sell customer information to marketers or advertising brokers.

 

14. CHILDREN'S PRIVACY

Our website and products are intended for adults and business customers.

We do not knowingly collect personal information from children under 16 years of age.

If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to remove it.

 

15. THIRD-PARTY WEBSITES

Our website may contain links to external websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

Users should review the privacy policies of those websites before providing information.

 

16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect:

• Legal requirements

• Business practices

• Website functionality

• Industry standards

The latest version will always be published on our website.

 

17. CONTACT US

For privacy enquiries, requests, corrections, complaints, or questions regarding this Privacy Policy, please contact:

Tallon New Zealand
Trading as Tallon Systems

Email: accounts@tallonsystems.com

Website: tallonsystems.com

We will make reasonable efforts to respond promptly and in accordance with applicable privacy laws.

 

18. COMPLAINTS

If you believe we have not handled your personal information appropriately, you may contact us using the details above.

Where applicable, you may also lodge a complaint with your local privacy or data protection authority, including:

• The Office of the Privacy Commissioner (New Zealand);

• The Information Commissioner's Office (United Kingdom);

• An EU Data Protection Authority; or

• Other relevant privacy regulators in your jurisdiction.

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UPDATES TO OUR INFORMATION PRACTICES

From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly so we encourage you to periodically review this page for the latest information on privacy practices at Tallon Systems.

If you have any questions about our privacy policies or any other matter, please contact us.

 

NEED PHONE SUPPORT?

For immediate assistance call : +64 27 237 5645

Our phone support hours are NZT 8:30am to 5:00pm Monday to Friday and 10:00am to 4:00pm Saturday and Sunday. Outside these hours please send us an email.

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Thank you for visiting www.tallonsystems.com.